Mahkota 8 Terms & Conditions — Malaysia Platform Terms of Use

Each individual is only permitted to hold one (1) active account on mahkota 8 at any one time. This includes accounts sharing the same device, IP network, phone number, banking details, or e-wallet.

The use of multiple accounts — whether intentional or not — is a serious breach of these terms. Mahkota 8 employs advanced detection systems to identify duplicate accounts, and upon confirmation:

• All duplicate accounts will be suspended immediately.
• All balances, including bonus balances and winnings obtained through duplicate accounts, will be confiscated.
• The member concerned may be permanently banned from the platform.

You are responsible for keeping your account information up to date. Any changes to your phone number, email, or banking details must be reported to mahkota 8 customer support promptly, along with the relevant supporting documents.

You are solely responsible for maintaining the confidentiality of your Mahkota 8 username and password. You agree that:

• You must not share your login credentials with any other party.
• You must not allow any other person to access or use your account.
• You should log out of your account after every session, especially on shared devices.
• You must notify mahkota 8 immediately if you suspect your account has been accessed without your authorisation.

Mahkota 8 will never ask for your password through any channel — including email, SMS, WhatsApp, or live chat. Any such request is fraudulent and should be reported to our security team immediately.

Any activity that occurs within your account will be deemed to have been carried out by you. Mahkota 8 is not liable for any losses arising from your failure to keep your account credentials secure.

All financial transactions on Mahkota 8 are conducted in Malaysian Ringgit (MYR). The accepted payment methods are specific to the Malaysian market:

Fund Withdrawals:

• The minimum withdrawal amount is RM 50 per transaction.
• The maximum withdrawal limit is RM 50,000 per day for regular members and up to RM 100,000 per day for VIP members.
• The first withdrawal from a new account requires full KYC verification before it can be processed.
• Processing time is between 15 minutes and 24 hours, depending on the method used and the time the request is submitted.

Mahkota 8 offers various bonuses and promotions from time to time. All bonuses are subject to the specific terms and conditions of each respective promotion. In general, the following applies to all bonuses at Mahkota 8:

• Wagering requirements must be met before any winnings derived from bonus funds can be withdrawn. Wagering requirements range from 1× to 20×, depending on the bonus type.
• Only one bonus may be used at a time. Stacking bonuses is not permitted unless explicitly stated in the relevant promotion's terms.
• The welcome bonus is available to new members making their first deposit only. Each member is entitled to claim the welcome bonus once.
• Bets placed while a bonus balance is active count towards the wagering requirements at the applicable game contribution rate.
• Bets placed at odds below 1.50 do not count towards Sports Betting bonus wagering requirements.

Game contribution rates towards wagering requirements are as follows:

All games available on mahkota 8 — including slots, live casino, EPL and Liga Super Malaysia Sports Betting, e-sports, Virtual Sports, and fish shooting — are subject to their respective game-specific rules, which can be accessed from within the platform.

• Mahkota 8 reserves the right to void or suspend any bet if a technical error or system disruption occurs that may affect the outcome of a game.
• Game outcomes generated by the RNG (Random Number Generator) system or live dealers are final and cannot be disputed unless there is clear evidence of a technical error.
• Minimum and maximum bet limits for each game are displayed within the respective game interface and are subject to change by Mahkota 8 without prior notice.
• Any internet or device disruption during an active game session is entirely the member's responsibility.

For Live Casino games with human dealers, courteous interaction between players and dealers is required. Offensive language, threatening remarks, or any behaviour that disrupts the dealer or other players may result in removal from the table or account suspension.

The following activities are strictly prohibited on the mahkota 8 platform and may result in immediate account termination and legal action:

• Money laundering — using the platform to transfer, conceal, or convert funds obtained through illegal means.
• Identity fraud — registering using false information or another person's identity.
• Use of third-party software — using bots, automated scripts, or any software that provides an unfair advantage in gameplay.
• Bug exploitation — deliberately exploiting technical errors or inconsistencies in games for unauthorised gain.
• Bet hedging — colluding with other members to manipulate game outcomes or abuse bonuses.
• Reverse betting (arbitrage) — placing offsetting bets to meet bonus requirements without any real risk.

Mahkota 8 is committed to protecting the privacy and personal data of all members in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). Information you provide during registration and use of the platform is collected, processed, and stored in accordance with our Privacy Policy.

Data collected is used for the following purposes only:

• Identity verification and KYC process
• Financial transaction processing
• Customer service provision
• Compliance with legal and regulatory requirements
• Platform product and service improvements

Mahkota 8 will not sell or share your personal data with third parties for marketing purposes without your explicit consent. Data is only shared with accountable service providers under strict confidentiality agreements. For full details, please refer to Privacy Policy ours.

Mahkota 8 cares about the well-being of our members. We believe gaming should be an enjoyable form of entertainment, not a source of problems. Our platform provides the following self-control tools, which can be requested via customer support:

• Deposit Limit — set daily, weekly, or monthly deposit limits to control your spending.
• Loss Limit — set a maximum net loss limit for a specified period.
• Session Time Limit — set a time limit per gaming session to avoid playing for too long.
• Account Break — temporarily suspend your account for a period ranging from 24 hours to 6 months.
• Self-Exclusion — self-exclude from the platform for a minimum period of 6 months or permanently.

If you or someone you know is showing signs of a gambling problem, please reach out to our trained support team for guidance and referrals to professional help resources. We also encourage you to visit the Responsible Gaming for more information.

To the extent permitted by applicable Malaysian law, mahkota 8 shall not be liable for:

• Any financial loss incurred by a member through use of the platform, unless directly caused by mahkota 8's gross negligence.
• Service disruptions caused by platform maintenance, technical faults, or circumstances beyond our control (force majeure).
• Losses arising from legitimate game outcomes generated by an audited RNG system.
• Losses resulting from unauthorised account access due to a member's failure to keep their login credentials secure.
• Any personal decisions made based on information available on our platform.

In any event, Mahkota 8's maximum total liability to any member under any circumstances shall not exceed the total amount deposited by that member in the 30 days preceding the claim.

Mahkota 8 reserves the right to suspend or terminate any member account without prior notice if:

• The member has violated any term in this document.
• Suspected or confirmed fraudulent activity or money laundering.
• Information provided during registration or KYC is found to be false.
• Instructions received from a regulatory authority or law enforcement agency.

Members who wish to voluntarily close their account may contact customer support. Any valid net balance (less any bonus funds with unmet wagering requirements) will be returned to the original payment method within 5–10 business days upon completion of account verification.

Mahkota 8 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time at our absolute discretion. Amendments take effect immediately upon publication on this website.

We will endeavour to notify members of material amendments via:

• Notice on the platform's home page
• Email or SMS to the registered address or number
• Via an in-account message upon the member's next login

Continued use of the Mahkota 8 platform after any amendments take effect will be deemed acceptance of the revised terms. If you do not agree with any changes, please contact us to close your account and withdraw your funds before the amendment's effective date.

These Terms & Conditions are governed by and interpreted in accordance with the laws of Malaysia. Any dispute arising from or in connection with the use of the mahkota 8 platform shall be resolved through the following process:

1. Internal Resolution — Members should first contact mahkota 8 customer support to seek a resolution. We are committed to resolving all complaints within 5 business days.
2. Arbitration — If internal resolution fails, the dispute will be referred to binding arbitration in accordance with the Arbitration Rules of the Asian International Arbitration Centre (AIAC).

The language of all legal proceedings or arbitration shall be Bahasa Malaysia or English, as mutually agreed. Malaysian courts shall have exclusive jurisdiction over any legal matters arising from the use of this platform.