Your account will be temporarily locked after 5 consecutive failed login attempts as a security measure. Wait 30 minutes for the lock to lift automatically, then try logging in again. If the issue persists, reach out to mahkota 8 customer support via 24/7 live chat and we'll help you unlock your account after a simple identity verification.

Yes, you can log in using either your username or your registered email address. Try entering your email in the "Username / Email" field. If you've also forgotten which email you used to register, contact mahkota 8 support with your registered phone number so we can help identify your account.

We recommend avoiding logging in to your Mahkota 8 account over unsecured public WiFi networks such as those at cafés or shopping malls. If you must, use a trusted VPN connection. The Mahkota 8 platform uses 256-bit SSL to protect your data, but a compromised network can still expose your information to unauthorised third parties.

For your account's security, mahkota 8 only allows one active login session at a time. If you sign in on a new device, your previous session will be automatically ended. If you receive a notification that your account is being accessed from an unrecognised device, change your password immediately and contact our support team.